Case book
Transforming enterprises through smarter IT.
Business Continuity
HM Organisation’s (UK Govt Services) existing environment had fundamental issues around managing BAU tickets and organically evolved architecture.
HM Organisation’s (UK Govt Services) existing environment had fundamental issues around managing BAU tickets and organically evolved architecture. It required a refresh to realign with industry standards as well as to provide more functions to serve the community with a faster and more reliable experience.
- In partnership with QA Consulting, proposed a resourcing model that gave customer technical capability & cost benefits.
- Adapted to provide resources outside of the contract for technology architect for big data and solution design consultancy.
- Transition expertise of QA/Simplex gave customer the confidence: we took over with a short 2-week handover period with the incumbent.
- Inherited 300+ Jira tickets that had overwhelmed previous incumbent and stabilised the platform and successfully managed to provide uninterrupted support even during COVID-19 situation.
- Simplex/QA successfully managed to provide uninterrupted support even during the COVID-19 situation and the effort has been highly appreciated by the stakeholders.
Business Continuity
HM Organisation’s (UK Govt Services) existing environment had fundamental issues around managing BAU tickets and organically evolved architecture.
HM Organisation’s (UK Govt Services) existing environment had fundamental issues around managing BAU tickets and organically evolved architecture. It required a refresh to realign with industry standards as well as to provide more functions to serve the community with a faster and more reliable experience.
- In partnership with QA Consulting, proposed a resourcing model that gave customer technical capability & cost benefits.
- Adapted to provide resources outside of the contract for technology architect for big data and solution design consultancy.
- Transition expertise of QA/Simplex gave customer the confidence: we took over with a short 2-week handover period with the incumbent.
- Inherited 300+ Jira tickets that had overwhelmed previous incumbent and stabilised the platform and successfully managed to provide uninterrupted support even during COVID-19 situation.
- Simplex/QA successfully managed to provide uninterrupted support even during the COVID-19 situation and the effort has been highly appreciated by the stakeholders.
Business Continuity
HM Organisation’s (UK Govt Services) existing environment had fundamental issues around managing BAU tickets and organically evolved architecture.
HM Organisation’s (UK Govt Services) existing environment had fundamental issues around managing BAU tickets and organically evolved architecture. It required a refresh to realign with industry standards as well as to provide more functions to serve the community with a faster and more reliable experience.
- In partnership with QA Consulting, proposed a resourcing model that gave customer technical capability & cost benefits.
- Adapted to provide resources outside of the contract for technology architect for big data and solution design consultancy.
- Transition expertise of QA/Simplex gave customer the confidence: we took over with a short 2-week handover period with the incumbent.
- Inherited 300+ Jira tickets that had overwhelmed previous incumbent and stabilised the platform and successfully managed to provide uninterrupted support even during COVID-19 situation.
- Simplex/QA successfully managed to provide uninterrupted support even during the COVID-19 situation and the effort has been highly appreciated by the stakeholders.
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